dog crates, dog beds, dog exercise pens, dog cage, dog gates, dog carriers, dog crate pans

DogLounges Customer Testimonials

Our goal is to provide the best customer service and offer quality dog products to our customers.  We strive to offer reasonable shipping rates to our customers, hoping the freight calculator will calculate the freight price at the same price it will cost us to ship the products to our customers. 
As we aspire to our goals, hear what our customers are saying about us........
Barb from Pennsylvania says:
"Just now, via UPS, I received my dog crate pan for my discontinued Bay Isle crate & the fit is perfect!! It's an attractive plastic wicker crate I use as an end table, but for years, I haven't been able to find a replacement pan. It arrived in time for my new pup I pick up from a rescue Sunday. I don't see anywhere to write reviews on your site (you could direct me to where to write one) so I thought I should at least send a follow-up thank you. Very pleased!Thanks again, Barb"
Gary from Nevada says:
"We finally received the pan.  It and the new crate were in good shape, and all is good.  We will likely donate the first crate to the shelter where we adopt our dogs.  I can't tell you how much I appreciate doing business with you.  These days, it's most unusual to find a business run like yours.  You responded to the problem with my first order quickly and effectively, and I thank you for that.  I would recommend you to anyone."
James from Montana writes in regard to a damage crate pan shipment: "Thank you very much. That, my friends, is customer SERVICE!"
Carlene from Louisiana writes: "Regarding the PIF-300 PetSafe Wireless Dog Fence the PetSafe Instant Fence Containment System. I want to express how happy we are with this product and how it is one of the best purchases we have ever made! Thank you!"
Charles from Lenoir, NC wrote: "Got the crate pan tray today.  Fits perfectly! Thanks for the speedy service!!!!"
Shelia from Raccoon, KY wrote: "I ordered 2 exercise pens last week and need a 3rd one. DogLounges is a great company to deal with and is reasonable compared to other companies. Thanks for the quick turnaround with orders.  Sincerely, Sheila, A Happy and Satisfied Customer"
Mellissa from Woodlawn, MD wrote: "Thanks for the attention to detail on this order.  You make me feel like I am the most important customer and I appreciate it.  Customer service is a dying art in so many places, but it is alive and well at  You really Rock!"
Petie, Mellissa's Pit Bull and Dalmation mix, in his "Give Me a Treat Pose!"

Chris from Ontario wrote: "Again, good luck, your customer service is outstanding."

Bryan from Pittsburgh, PA wrote:  "I just wanted to take a min. and thank you for your prompt, shopping made very easy service.  Its nice to know that good pet merchandise @ great rates is only a click away.  I'll definitely be using your site for future pet merchandise purchases."

Danielle and New Born Pitbull Puppies from Denton, TX wrote: "The big kennel (PGLARGE) you sent has worked out great. They opened there eyes today. I attached some pics of your happy customers." 

Pitbull puppies | born March 25, 2009 | 3 boys, 1 girl

Steven from South Bend, IN wrote: "The new pan came and is in perfect condition. Thank you so much for your courteous and prompt response. I will certainly keep your company in mind and refer others to you in the future."
Frank from UT wrote: "The Midwest Snap'y Fit Stainless Steel Crate Bowl is the best thing to put in a crate except the dog."
Sheila from Mobile, AL wrote: "The Rapid Bath Pet Bathing System is AWESOME and I'm telling everyone about it.  It is the BEST thing ever created for bathing a dog.  I have 2 dogs and I bathed both in about 5 minutes with NO MESS."
Patricia from Shohola, PA wrote: "I received my order and used the HydroSurge Rapid Bath on my two chows this past weekend.  Your product is WONDERFUL!!! My dogs are old and hate to be bathed.  They did not even try to pull away.  Thank you so much for having a product that takes all of the hassle out of bathing.  I would highly recommend this to everyone."
We welcome your comments about your online shopping experience at aka and the products purchased on our website.  This is how we know if we are doing a good job and meeting our customer needs. 
Thank you for shopping on-line with us.

Dog Crates, Dog Beds, Dog Exercise Pens, Dog Carriers, Dog Feeders & Bowls
Dog Crate Pans, Dog Crate Covers, Dog KennelsPet Barriers

Email: Phone: 781-812-3456 Donna, Sales Manager

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